Privacy Policy.

1. Introduction

Veda Café respects your privacy. This policy explains what personal information we may collect, how we use it, and the choices you have when using our website, contacting us, or sending an enquiry.

2. Information We May Collect

We may collect information you voluntarily provide to us, including:

• Your name, phone number, email address, and WhatsApp contact details.
• Reservation, catering, event, or group booking details.
• Messages, questions, feedback, or special requests you submit through our forms.
• Basic website usage information, such as pages visited, device type, and general analytics data.

3. How We Use Your Information

We use your information to:

• Respond to enquiries, bookings, and catering requests.
• Confirm details for events, reservations, or special arrangements.
• Improve our website, customer experience, and services.
• Share updates only when you have requested or agreed to receive them.

4. Catering and Event Enquiries

If you contact us about catering, we may use the details you provide to prepare a suitable response, estimate, or menu suggestion. This may include event type, location, date, guest count, dietary notes, and preferred menu style.

5. Cookies and Website Analytics

Our website may use cookies or analytics tools to understand how visitors use the site. This helps us improve content, performance, and user experience. You can disable cookies in your browser settings if you prefer.

6. Sharing Your Information

We do not sell your personal information. We may only share necessary details with trusted service providers or team members when required to manage bookings, catering requests, website functionality, or communication.

7. Data Security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure. However, no online system can be guaranteed to be completely secure.

8. Your Rights

You may contact us to request access to, correction of, or deletion of personal information you have provided to us, subject to any information we may need to retain for legitimate business or legal reasons.

9. Third-Party Links

Our website may link to third-party platforms such as Instagram, WhatsApp, Google Maps, or booking-related services. Their privacy practices are governed by their own policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.